Refund Policy

** Refund Policy**

**Ensuring Your Satisfaction with Every Spicy Drop!**

At, we are committed to delivering the highest quality hot sauces right to your doorstep. However, we understand that sometimes things don't go as planned during shipping. Here's how we handle these situations:

**🔹 Replacement for Broken Bottles 🔹**

If any bottle arrives broken or damaged during shipping, we're here to make it right! Just reach out to us with a photo of the damaged product, and we will promptly send out a replacement at no additional cost to you. Ensuring you get to enjoy our hot sauces in perfect condition is our priority.

**🔸 Understanding the Perishable Nature 🔸**

Due to the perishable nature of our products, we maintain a 'no refunds' policy. Once they leave our facility, our hot sauces begin their journey to spice up your meals. This perishable nature prevents us from accepting returns or issuing refunds for any other reasons besides damaged goods upon arrival.

**💡 How to Request a Replacement 💡**

1. **Contact Us:** Reach out to our customer service team via the contact information on our website.
2. **Provide Proof:** Send us a photo of the damaged bottle(s) so we can assess the situation.
3. **Replacement Dispatch:** Once verified, we will dispatch a replacement to you as quickly as possible.

**💌 Customer Satisfaction is Our Heat 💌**

While we can't accept returns or offer refunds for reasons other than damage during shipping, we are dedicated to ensuring that your experience with is nothing short of fiery and delightful. Your satisfaction is what drives us, and we are here to help with any concerns you might have.

**Contact Us**

For any inquiries regarding our Refund Policy or if you need assistance, please don’t hesitate to contact us through our website.

Main Office - Media (844) 344-3727
Sales / Warehouse Office Number 616-279-3978
Contact us:

* - Bringing the Heat, Ensuring the Quality!*